Why is Remote Access not working on my Smart Plug?
The main situations which may cause Remote Access failure is your device are out of the Bluetooth signal range.
If my bluetooth goes down, will my Smart Plug continue to work?
Yes. Bluetooth connection issues will not affect rules that are stored on the app. It will only affect Remote Access. Meaning, the rules that you have set up will still function.
Why is Remote Access not working on my Wall Switch?
The main situations which may cause Remote Access failure is your device are out of the Bluetooth signal range.
How do I update the firmware of the Wall Switch?
When firmware updates are available, an alert will be displayed on the App to update the device to the latest firmware.
If my bluetooth goes down, will my Wall Switch continue to work?
Yes. Bluetooth connection issues will not affect rules that are stored on the app. It will only affect Remote Access. Meaning, the rules that you have set up will still function.
Can the Wall Switch be controlled by more than one smart device?
Through our Mob-Mob App. Controlling your network is not just limited to one device. To know more on how you can control your network, click here.
How do I update the firmware of the Smart Plug?
When firmware updates are available, an alert will be displayed on the App to update the device to the latest firmware.
Can the Smart Plug be controlled by more than one smart device?
Through our Mob-Mob App. Controlling your network is not just limited to one device. To know more on how you can control your network, click here.
How to re-wiring my multi-way switch?
Please check the original status of your Multi-way Switch first. For 1 Gang 3-Way and 2 Gang 3-Way Switch, we provide these two types of Multi-way Switch. Please find the table below and see the ways of adopting 3-way wiring Yoswit.
We understand that some customers may want to use 3 Gang 3-Way or 4 Gang 3-Way Switch, we developed a virtual 3-way method to help all of you.
The normal Yoswit Smart Light Switch is required for virtual 3-way wiring. Please read the wiring diagram below before installation.
Please notice that the distance between two Yoswit Smart Switches must be within the Bluetooth connection range (around 3-20m). The Neutral Wire or Power Stabilizer is recommended to adopt. You can find the setup for Virtul Multiway from Yoswit Application User Guide (User Guide 7.1.2).
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