退貨/退款條款

We stands behind the quality of everything we sell and hope you're happy with the product.

If you're unsatisfied with products you purchased, you can return your item(s) as follows:

1) Before shipment

Please submit your refund request to support@yoswit.com. After the order information has been verified, a full refund will be issued excluding transaction fee ($2).

2) During shipment

Please submit your refund request to support@yoswit.com. After the order information has been verified, a full refund will be issued excluding transaction fee and postage.

3) After shipment

- Before returning item(s) by post, please contact us to get a RMA number and a return address instead of opening a return request.
- Please return your item within 30 days of receipt.
- Items must be in unused status and with original package.
- Customer is responsible for shipping charges on returned items.

Once the returned item is received, a full refund will be issued excluding transaction fee and postage.